1.International transport and the role of the company in providing quality services

Welcome to the world of quality and convenient international transport with SVD Trans!

Our company is a reliable partner in the field of passenger transport between Ukraine and the Czech Republic with many years of experience in international passenger transport. Our passengers can be sure that their journey will be comfortable and safe and that they will arrive at their destination on time and without any misunderstandings. In this section, you will learn about the role of SVD Trans in providing the highest level of service, routes and timetables, travel rules, prices, services, as well as the conditions for booking and purchasing tickets.

1.1. Goals and Values

SVD Trans is known for its active role in ensuring high-quality and reliable international transport between Ukraine and the Czech Republic. Over the years of successful activity, we have become a real leader in the field of international passenger transport. Our goal is to guarantee you the highest level of service and reliability of every trip. We understand that the success of any global operation lies in the accuracy and speed of transportation, as well as the ability to adapt to ever-changing market conditions.

2.Routes and timetables

The following cities are included into the routes od SVD Trans Cheb-Tachov-Plzeň-Praha-Brno-Olomouc-Ostrava-Lvov-Pivne-Zhytomyr-Kyjiv and Cheb-Tachov-Plzeň-Praha-Brno-Olomouc-Ostrava-Lvov-Ternopil-Khmelnytskyi-Vinnytsia-Uman-Cherkasy, thus providing travel comfort and efficiency. From Kyiv to Prague and back, we guarantee daily fast and comfortable transport. Timetables are created to meet the needs of our passengers and provide optimal travel time options.

On our website you can find more detailed information about the connections you choose, ticket prices and conditions for providing discounts

3. Travel rules

3.1. Passenger and Baggage Requirements

To ensure the safety and comfort of our passengers, we set high standards of requirements for passengers and their luggage. SVD Trans employees are always ready to provide the necessary assistance and information regarding your trip.

b. Passengers' obligations:

-Passengers are responsible for their travel documents and their validity!

-The passenger must comply with the customs and other regulatory acts of the countries through which the route he is traveling passes.

-If, due to a violation of the above-mentioned regulations, the passenger cannot start the journey at the time indicated in the timetable, they are removed from the carriage without the right to a refund of the fare.

3.2. Luggage carriage rules

-One carry on seized 20x30x40sm up to 5 kg and one luggage in the luggage compartment seized 40x60x80sm up to 25 kg are free for one passenger. 

-Extra luggage is transported for the price from 10 EUR/USD for one piece. The possibility of having extra luggage must be consulted with the dispatcher before departure.

-The carrier has the right not to take extra luggage if it was not informed about it before departure, or if there is no free space in the luggage compartment.

-If the transportation of luggage is subject to payment of an import fee or CLA or another fee, the passenger must pay the corresponding amount before loading the luggage into the bus.

Let's follow the rules of transportation to make the trip as comfortable as possible for you, company employees and other passengers.

3.3.Animal transportation

Pets are not transported on SVD Trans routes.

3.4. Safety system

The safety of our passengers is our priority. We use advanced technology and implement effective security measures to ensure peace of mind and confidence during your journey.

A comfortable auto park, professional drivers and a dedicated team make us your ideal partner for comfortable and safe travel. One of the key features of our transport is a high standard of service. We understand the importance of comfort and safety, so our team monitors every stage of transportation to ensure an easy and pleasant journey.

Entrust your plans to us, SVD Trans is your best traveling companion.

4.Prices and transport conditions

SVD Trans offers competitive prices and flexible conditions for our passengers. We believe in transparency and honesty, so our prices always reflect a high standard of service.

You can find the latest route prices in our online system.

We currently offer the following discounts

• children up to 12 years old (including) – 50 % 

• passengers over 60 years old – 15 %

• 20% discount on the return trip (the condition is to buy round-trip tickets).

Discounts cannot be combined!

5.Services provided by SVD Trans

Traveling with SVD Trans is simple, convenient and pleasant.

Our services include convenient booking and purchase of tickets. You can be sure of quick confirmation and getting detailed information about your trip. You can also send money abroad or order a criminal record certificate at SVD Trans ticket offices. The individual approach of our employees to each passenger contributes to a quick and efficient solution to any questions that may arise when booking or purchasing tickets.

In addition to regular connections between the Czech Republic and Ukraine, SVD Trans cooperates with tourist offices in creating and implementing trips abroad. Our team helps create unforgettable experiences and ensures a high level of service for every tourist.

Thank you for the attention you pay to our company and we will be happy to see you among our customers.

6.Reservation and purchase of the tickets 

For reservation you can call following numbers:

You can pay for the ticket on your own on the svdtrans.com website, or at the SVD Trans ticket office or when boarding the bus.

🕗 The day before departure, the passenger must call the number above and confirm the ticket reservation. Accordingly, the dispatcher provides you with up-to-date information about the time and place of departure of the bus, as well as the price of the ticket. Please notify the dispatcher 📞on given numbers if your plans have changed about canceling the reservation or postponing the departure date.

Prepare for the trip in advance!